How To Do Better By Doing Nothing

A few weeks ago, a colleague forwarded to me a sales coach’s June newsletter that admonished readers to avoid “laziness” and “overcome the dog days of summer.” He basically shamed his readers for taking time off. This glorification of “all work, no play” has become fairly pervasive in our American society. In 2015, more than half […]
When Leaders Get Stuck

Last week, a leader got on the phone and immediately told me about a very difficult conversation he needed to have with his boss. He had been working on this a lot before we talked. “Rob, I don’t know what to do.” He was stuck. And he was feeling both frustrated and vulnerable. Stuck doesn’t […]
The #1 Saboteur in our Conversations

Why are some conversations with certain people so difficult? I recently sat in on a difficult conversation between two senior executives – let’s call them “Brad” and “Stephen.” Brad was giving Stephen feedback on a project Stephen had completed recently. He told Stephen that, while he was pleased with the final result, there were aspects […]