Conflict with Another Leader

Two months ago, I was on a chronically delayed flight late at night at Dulles Airport, outside Washington, DC. As I sat in the terminal after de-planing for the second time and waiting to board again, I couldn’t help but notice a young woman in the waiting area who was on the same flight. She […]
Conflict? Build Bridges, Not Walls

One of the top issues that leaders discuss with me is conflict with others at work. Perhaps: • one person dominates weekly meetings with his opinion. • the team is at odds about next steps on an important decision. • a member of the team consistently misses deadlines. • half the team wants to study […]
Leaders Confronting Leaders Who Behave Badly

One of a CEO’s primary roles is handling difficult people.
I’ve heard several stories recently of CEOs dealing with one of their senior leaders whose behavior is detrimental to the organization.
At the least, senior leaders like these two are “prickly” – everybody moves gingerly around them, trying to avoid getting stung. At worst, they are “radioactive,” melting down everyone and everything they come in contact with.