What Leaders Do when Times are Scary

This morning, I received two emails at the same time – around 6:30 am. One was from Ed Bastion, CEO of Delta Airlines. The second was from Ryan Green, an SVP at Southwest Airlines. (Interestingly, I didn’t receive a comparable email from the airline I fly the most.) Both of these leaders were writing to […]
Want to be a GREAT Leader? Try a “Little” More of this One Ingredient!
Good wintry morning! I hope you had a great Thanksgiving and are having fun enjoying or anticipating the holidays. – – – – – – – – – – Here’s a check-in question for you: Where are you on the pride/humility scale? Great leaders are humble leaders. Which makes Humility a Leadership Essential, and #5 […]
The Difficult People

Good morning! This morning, three items, starting with the most critical factor in healthy working relationships . . . Two weeks ago, I wrote you with a story of a President who, frustrated in his relationship with his CEO, finally said – “I just don’t trust him!” Without trust, it is always difficult for two […]
Villain, Victim, Rescuer – Which Role Do You Play?!

Good Thursday morning! I hope you have had a good week so far. Three things today: gratefulness, “The P Rules” — some tips to improve your team meetings and presentations, and finally, a lesson from the road. First, what are you grateful for this morning? (Pause . . . to let you think.) I happen […]
Leadership Essential #1: Take Responsibility
Good Thursday morning! It seems about 1/3 of the people I know right now are on vacation (many in Europe). I hope you are in a similar place or have plans to be soon! I started the week in Pittsburgh, and am ending it in New Jersey, with a trip to Sarasota in between – […]